WJR Business Beat: Customer Service is King (Episode 350)
On today’s Business Beat, Jeff discusses survey results on how underwhelmed people are by customer service these days…
Discover and share articles, posts, and links from across the web.
On today’s Business Beat, Jeff discusses survey results on how underwhelmed people are by customer service these days…
You’ve probably heard it countless times: “If you fail to plan, you plan to fail.” While it’s always…
Creating a winning trade show stand can be the difference between a lackluster event for your business or…
As a new founder at the beginning of your entrepreneurial journey, you have many tasks at hand and…
On today’s Business Beat, Jeff says packaging is fundamentally critical and you can’t treat it casually if you…
On this week’s episode of StartupNation Radio, Jeff speaks with cohost Brian Calley, president of the Small Business…
On today’s Business Beat, Jeff Sloan talks about why small business marketers in 2022 believe that email is…
A lot is changing about how we live and work as we emerge from the coronavirus pandemic. The…
On today’s Business Beat, Jeff reveals the story behind a land deal — in the metaverse. Tune in…
For small to mid-sized enterprises, the annual strategic planning process can be fraught with frustration. On one hand,…
On today’s Business Beat, Jeff talks about how more and more networking is taking place online, virtually that…
Building a thriving social media presence doesn’t happen overnight, and the most common mistakes revolve around attempting to…
For a rare few, the path to one’s life of passion and purpose is clear from an early…
Startups can be high-pressured environments, with world-changing missions that inevitably encourage staff to work incredibly hard. It’s probably…
Your employees are at the heart of what makes your business function, so you want to retain the…
New and aspiring entrepreneurs often fall victim to impatience and imperfection. When something’s not working perfectly to their…
In recent times, marketing tools are becoming increasingly popular amongst businesses and the reason is simple. It helps…
America truly is the land of opportunity, especially to people who grow up in third world countries and…
Have you ever felt like you didn’t really measure up to the assumptions that others have made about…
Teaching and mentoring is at the heart of entrepreneurship. As business owners, we’re teaching our prospects how our…
As the old saying goes, Rome wasn’t built in a day, and neither was Silicon Valley, nor the…
As a business owner, the primary goal of your website is to convert visitors — whether the conversion…
The biggest challenge for a startup founder is knowing where to focus. You’ve got to pitch investors, target…
Ann Arbor continues to be one of the top growing tech ecosystems around the country with some of…
Starting a family-run business is a great way to build a legacy and earn money based on your…
Modern startups run on digital tools. From communicating with customers, collaborating internally or protecting their assets, entrepreneurs should…
Which states are best for incorporating a business? Many entrepreneurs are asking themselves this question as they work…
Business owners are dealing with unprecedented times right now. Many entrepreneurs are struggling to keep their businesses afloat,…
Leave management can be a complicated process, even for entrepreneurs and small businesses. The logistical sides of leave…
On today’s Business Beat, Jeff Sloan talks about the Federal Trade Commission’s report that in 2021 consumers lost…
Adapted from “The Leadership Star: A Practical Guide to Building Engagement” by Brian Hartzer ©2021 and is reproduced…
Most of the reasons that startups fail stem from an inability to attract the right kind of attention.…
If you’re building a new business to last, it is extremely important that you focus on your company’s…
Conversational commerce is the future of e-commerce. That seems like a pretty bold statement, right? And if you’re…
On today’s Business Beat, Jeff Sloan talks about the growing business of snow removal and how it reminds…
West Michigan is smack dab between Ann Arbor/Detroit’s tech and startup hub emergence and Chicago’s new habit of…
If there is one thing that is true, it is that change is the only constant. According to…
What is one benefit of utilizing blockchain technology in your small business? To help you understand the benefits…
Every new business has multiple development tasks and objectives. In addition to all the KPIs, GMVs and other…
We’ve all seen the statistics on how many businesses fail within the first few years of operation, and…
On today’s Business Beat, Jeff discusses the Great Resignation and whether it means Americans are unhappy with their…
As we embark on a new year, developing efficient marketing strategies to drive sales is crucial for your…
From celebrating local history to encouraging visitors, art can have a profoundly positive impact on our public and…
Many startups struggle with finding and retaining customers. Having a sustainable and systematic customer acquisition strategy is an…
As the year comes to a close, it’s important for marketers and small business leaders alike to get…
More and more people are waking up to the negative impacts that business practices can have on the…
Data-driven marketing is one of the hottest topics every marketer is raving about. But, what is it? Which…
The Great Resignation may have an ominous tone, it’s true. Just don’t let the name fool you. The…
On today’s WJR Business Beat, Jeff shares the forecast for shoppers this final weekend of the 2021 holiday…
Entrepreneurs today face numerous challenges, including the effects of COVID-19, a global pandemic. Small businesses, especially, have been…